Privacy Policy

Who We Are

Lamperia24 is a 3D-printed lighting design company based in the EU. We create custom Memphis-style lamps and respect your privacy rights under GDPR (General Data Protection Regulation).

Data Controller: Lamperia24
Contact: privacy@lamperia24.com
Legal Basis: EU GDPR Article 6(1)(b) - Contract performance

What Data We Collect

Order Information

• Name and billing address
• Email address
• Phone number (optional)
• Payment information (processed securely)
• Shipping address
• Order history and preferences

Technical Data

• IP address and location
• Browser type and version
• Device information
• Website usage analytics
• Cookie preferences

How We Use Your Data

1

Order Processing & Fulfillment

Process your orders, arrange shipping, and provide customer support for your 3D-printed lamps.

2

Communication

Send order updates, shipping notifications, and respond to your inquiries.

3

Website Improvement

Analyze website usage to improve user experience and product offerings.

4

Marketing (with consent)

Send newsletters and promotional content only if you've opted in.

Your GDPR Rights

Under GDPR, you have the following rights:

Right to Access

Right to Rectification

Right to Erasure

Right to Restrict Processing

Right to Data Portability

Right to Object

Right to Withdraw Consent

Right to Lodge a Complaint

Data Sharing & Third Parties

We only share your data with trusted partners necessary for our service:

Payment Processors

Secure payment handling (Stripe, PayPal)

Shipping Partners

Order fulfillment and delivery

Analytics

Website performance (anonymized)

Data Retention

Order Data 7 years (tax requirements)

Marketing Data Until consent withdrawn

Analytics Data 26 months (anonymized)

Account Data Until account deletion

Cookies & Tracking

We use cookies to enhance your experience:

Essential Cookies

Required for website functionality (shopping cart, checkout)

Always Active

Analytics Cookies

Help us understand website usage and improve performance

Requires Consent

Contact & Data Requests

To exercise your GDPR rights or ask questions about your data:

Email: privacy@lamperia24.com

Response Time: Within 30 days

Data Protection Officer: Available upon request

Contact Us About Privacy

Policy Updates

We may update this privacy policy to reflect changes in our practices or legal requirements. We'll notify you of significant changes via email or website notice.